Subject: Arabic Language Test - Mohammad Raghib
From: Mohammad Raghib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Mar 2022 21:06:28 -0500

| | Foreign Language Screening Test

Name | Mohammad Raghib    /  (91) 9058463984    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello dear customer,

Sorry for any inconvenience that happened with you,
After checking your order details found here your adress was incorrect that's why courier service couldn't reach you at the time.
So please enter your correct address so we will be able to reach you.
Regards
Customer service speaslist

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello dear customer,
Sorry inconvenience,
we are e commerce company so product is not from our own brand, kindly contact to seller for better assistant.
Thanks

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