Subject: English Language Test - Ambuj Mishra
From: Ambuj Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Mar 2022 06:26:13 -0500

| | Foreign Language Screening Test

Name | Ambuj Mishra    /  (+91) 7987770614    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | sir/mam we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 6 to 9 pick your order
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir/Mam Sorry ma'am, we are sorry that you were inconvenienced, we will do our best to help you. We are sorry for any inconvenience caused to you and your full concern and inconvenience caused to you regarding the parcel.  You've got the wrong parcel.  It will be returned.  You can give your full concern to our email id

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