Subject: Tech Support Candidate - Kaushik Gupta
From: Kaushik Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 21:44:12 -0500

| | Tech Support Test

Name | Kaushik Gupta
E-mail | [email-masked]
Phone Number | (110016) 9511494649
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Electrical Engineering

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Refresh the page
2- Make sure browser is updated
3- Try a different browser
4- Try to open in incognito mode

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-press the power button of Bluetooth speaker to start
2-Go to Bluetooth section in mobile phone and search for Bluetooth speaker name (Ex- Boatstone 1000)
3- Pair the both  devices
4- Now play what you want

What according to you makes you a good candidate for customer service or technical support job? | Because i am good problem identifier, have problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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