Subject: Re: LSM manpower bifurcation
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Wed, 9 Mar 2022 05:26:18 -0700 (MST)

Hi Sir, 

Please find the attached report. 

Regards, 
Ashish Dabral 

From: "saurabh" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, March 9, 2022 4:18:25 PM 
Subject: Fw: LSM manpower bifurcation 

Hi Ashish 

Please send me this report for KSA HB as requested by Yahia 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: Yahia Taha <[email-masked]> 
Sent: 06 March 2022 5:56 PM 
To: Saurabh Dadu <[email-masked]> 
Cc: Hasan Razakhan <[email-masked]> 
Subject: LSM manpower bifurcation 

Dear Saurabh, 

Please share your team bifurcation in below sheet, need to understand the activity and the resources consumed against. 

Please note that the same is requested by my management as renewing the contract is challenging without mentioned data. 

In addition, I would appreciate if you share daily, weekly, and monthly report for each social media platform as below 

    1. Tickets volume for each platform. 
    2. Ticket type (complaint , query, or request) 
    3. Complaint type as below 

    * Damage delivery     * Missing \wrong items 
    * Delay delivery 
    * Delay refund 
    * Content issue 
    * Maintenance & warranty 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

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