Subject: Tech Support Candidate - Nune Rajeev
From: Nune Rajeev <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 07:00:51 -0500

| | Tech Support Test

Name | Nune Rajeev
E-mail | [email-masked]
Phone Number | (91) 7780370801
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
AWS DEVOPS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | 0 | 0
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check the entire system to fix this error like restarting the WiFi router and computer, trying safe mode in Windows, disabling a few windows services and other modules. If it's some normal issue I will be resolved.
After try to fix by using these all after that goto troubleshooting proces like uninstall and reinstall the application and check the system connection settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the Bluetooth option on your mobile.
2. Turn on the Bluetooth device.
3. On the Bluetooth settings tap on pair new device.
4. Then select the device which is you want to connect with your mobile.
5. Then select that device.
6. Tap on connect that device.
This done

What according to you makes you a good candidate for customer service or technical support job?

As a computer science department student iam fit for this job role which is you providing.
I have very well knowledge about these all terms which is required for the technical support position.
As a graduated student it's improve my communication skills.
I like the technology , l always interested to be part of the world to give my support to all.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |