Subject: Tech Support Candidate - DEEKSHA SRIVASTAVA
From: DEEKSHA SRIVASTAVA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 06:58:33 -0500

| | Tech Support Test

Name | DEEKSHA SRIVASTAVA
E-mail | [email-masked]
Phone Number | (+91) 9773824586
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Following things that I can see
1-) network connectivity
2-) i will check dns Or server load
3-) will also try to see that if problem is from my side or the other end

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-) will on the bluetooth on both devices- on phone and speaker
2-)will pair the device by checking their names

What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills and patience to listen so that I can help . I know about computers and hardware so I will be able to first understand the query or problem and then will be able to provide necessary solution to it.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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