Subject: Tech Support Candidate - Rohan Pandey Rohan
From: Rohan Pandey Rohan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 05:37:39 -0500

| | Tech Support Test

Name | Rohan Pandey Rohan
E-mail | [email-masked]
Phone Number | (91) 9910593099
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Ms office , Computer knowledge

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If you're having trouble with a website, click the padlock icon Fx89Padlock in the address bar to see if Firefox has blocked parts of the page that are not secure. See Mixed content blocking in Firefox for details.
Table of Contents
First, let's figure out where the problem is
The problem only happens with certain websites
Try clearing Firefox's cookies and cache
The website loads but doesn't work properly
The problem only happens on a secure (https) website
The problem only happens in Firefox
The problem happens in all web browsers
Other, less common problems
First, let's figure out where the problem is
With a little detective work, we can narrow down the cause of the problem.

Open a new tab and check to see if you can load another website like google.com or mozilla.org.
If you can open another site, skip down to The problem only happens with certain websites.
If you can't open another site, continue on to the next step.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Put the speaker in pairing mode. Switch on the speaker and long press the Bluetooth button on the device. ...
Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone (both Android and iOS) and select the Bluetooth settings option. ...
Step 3: Wait for the phone to connect.

What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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