Subject: RE: Update to KB contact forms
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Wed, 9 Mar 2022 06:55:38 +0000

Hello Ashish,

Thank you very much! It looks good, just a couple of comments from me.

In Gaming it looks like this (link on the left):

Would it be possible to edit it to make it the same as in Enterprise:

2) The links in the other language versions are to the Danish page:

Could we change them accordingly as in the list below? For example for German: https://www.eposaudio.com/de/de/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fde%2Fde%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=cNdG8MgWavl3w8GBdSjqIY620sUSE2CTgXPzX3rCVRU%3D&reserved=0>

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>
eposaudio.com<https://www.eposaudio.com/> · Follow us here
<https://www.facebook.com/eposenterprise>   <https://twitter.com/eposaudio>    <https://www.linkedin.com/company/eposaudio>    <https://www.instagram.com/eposaudio/>    <https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>

From: Ashish Dabral <[email-masked]>
Sent: 8. marts 2022 16:14
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Update to KB contact forms

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

This is updated, I have added that in Warranty return Form as well.

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 8, 2022 7:22:01 PM
Subject: RE: Update to KB contact forms

Hello Ashish,

Here are the translations and links, Chinese and French still need to be translated by L1. We decided to use the English version for some of the languages.

Could you please implement this and also note that the entry is missing in the webform when the “Warranty return” type is selected: https://eposaudio.zendesk.com/hc/en-us/requests/new<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Feposaudio.zendesk.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5m81%2FEE4E2zoIXkZyw9p7zHidT6pwgJUFMobNLXYQtk%3D&reserved=0>

English: You can read how we process your personal data here https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jeir7JSi1skYMMV9wSZig%2Bs3ZTHulMi%2BfGIs1jIiqoQ%3D&reserved=0>

German: Diese Datenschutzerklärung erläutert, wie wir Ihre personenbezogenen Daten erheben und verwenden https://www.eposaudio.com/de/de/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fde%2Fde%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=cNdG8MgWavl3w8GBdSjqIY620sUSE2CTgXPzX3rCVRU%3D&reserved=0>

Japanese: 弊社の個人情報のお取り扱いにつきましてはこちらからご覧いただけます。https://www.eposaudio.com/ja/jp/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fja%2Fjp%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=S3%2Fm2%2FkUSun9VZ6dJGPFUPT6ZoPBwlRlRpZ%2FlrIhUrM%3D&reserved=0>

Spanish: En este Aviso de privacidad te explicamos cómo recopilamos y utilizamos tus datos personales https://www.eposaudio.com/es/es/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fes%2Fes%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=NaEM02MbE1vzwQS8gDnlWqCxs%2B0FqYLo1o%2F3H648N%2Fk%3D&reserved=0>

Portuguese: You can read how we process your personal data here https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jeir7JSi1skYMMV9wSZig%2Bs3ZTHulMi%2BfGIs1jIiqoQ%3D&reserved=0>

Korean: You can read how we process your personal data here https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jeir7JSi1skYMMV9wSZig%2Bs3ZTHulMi%2BfGIs1jIiqoQ%3D&reserved=0>

Arabic: You can read how we process your personal data here https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jeir7JSi1skYMMV9wSZig%2Bs3ZTHulMi%2BfGIs1jIiqoQ%3D&reserved=0>

Russian: You can read how we process your personal data here https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jeir7JSi1skYMMV9wSZig%2Bs3ZTHulMi%2BfGIs1jIiqoQ%3D&reserved=0>

Chinese - L1 to translate https://www.eposaudio.com/zh/cn/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fzh%2Fcn%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=BItbSrmk6o67Mw9HJCYP4P93e0elHzYYlpyQctQXUV0%3D&reserved=0>

French - L1 to translate https://www.eposaudio.com/fr/fr/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Ffr%2Ffr%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=tGsz0uBJdoumpuKBaX6kifU4jeUWTAsszP9uxMCfEKE%3D&reserved=0>

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=m6nTEYVWyHtJRuWXMi%2BEaaaz5sQ3HDuLJsiSTT1XpCY%3D&reserved=0>
eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=bqSKDDSWu6v0Sn9H64vkNfdgOfBcEKtwXv6i6ePIchQ%3D&reserved=0> · Follow us here
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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 3. marts 2022 15:09
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Update to KB contact forms

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Thank you.

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 3, 2022 7:32:27 PM
Subject: RE: Update to KB contact forms

Hello Ashish,

I will try to gather the other translations.

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=m6nTEYVWyHtJRuWXMi%2BEaaaz5sQ3HDuLJsiSTT1XpCY%3D&reserved=0>
eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=bqSKDDSWu6v0Sn9H64vkNfdgOfBcEKtwXv6i6ePIchQ%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Xgjc9ooCYJuGlei0tlY1gcCQQPJAtzY646FKlPJmQKo%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=wqihXMJkgd7RXMqi7x%2BI8D7xg4ral0O4BtVeVbQl1qA%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=PTiWBMMPOtjzQfOVrN0yD5P3Tawlsns33feqX3vdh6s%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=I9uICgz01viKNnlf3u5UO7gbHKZecCfQD5YDytxEvws%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264468707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=9txB%2BcICQaxapLlQ3KunBrHd2%2FoksqyY98Pvms4QT8k%3D&reserved=0>

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 3. marts 2022 14:59
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Update to KB contact forms

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Sure, will do that but before changing we need translation for this line  "You can read how we process your personal data here:" in below mentioned languages.

  *   French (Will ask Ismael)
  *   German (Will ask Sebastian)
  *   Japanese
  *   Spanish
  *   Portuguese (Brazil)
  *   Chinese (Simplified) (Will ask Josie)
  *   Korean
  *   Arabic
  *   Russian

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 3, 2022 7:24:42 PM
Subject: RE: Update to KB contact forms

Hi Ashish,

Thank you for looking into this.

We don’t need the consent (no tick box), could we just add it like this:

You can read how we process your personal data here: https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YUL4RaNv%2FaxqyE4ONx7JpVPm%2BFyOX7ZFRwYvGqTrqOM%3D&reserved=0>

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=ezAu99DDYspCUhQ8xllma8ILcVQQLI7CerUFHpqXvpA%3D&reserved=0>
eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=qt2WqNsvwrynjqdorLLOkfeHao6q8tr%2BgajnJA0ijl8%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=RWGJyHEngkcizGnPxPuBJCUsE%2F1y%2FIC4%2BmfnYXwfAwE%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=%2F%2Fi9HPWyH8wa%2BrY%2BgPaahv9YHblwc8nbOO5Bg%2F5ZD%2B8%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=3Qoa%2By%2FFTwSQpHF7Ok%2BtFf%2BWq4hSYQfUxnumGuxrAg0%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=SelAZpj4t91iD6P9VxuE8%2Fk4k4MktjpFqgo2j3KU8tI%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=u0vVX3PtXvXLfyRB5y0FBL7%2Fl%2ByEsUC6BaQVuiQMO58%3D&reserved=0>

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 3. marts 2022 14:50
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Update to KB contact forms

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Hyperlinks are not supported in Zendesk ticket forms. Can we do like the below snapshot?

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 3, 2022 6:33:35 PM
Subject: Update to KB contact forms

Hi Ashish,

Could you please do the updates described below in both the Enterprise and Gaming contact webforms:
https://eposaudio.zendesk.com/hc/en-us/requests/new<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Feposaudio.zendesk.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=dKOu%2FmpE5xNlr8I16soMpjO3j6rch6rZGKuD9t%2BEyk8%3D&reserved=0>
https://eposaudio-gaming.zendesk.com/hc/en-us/requests/new<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Feposaudio-gaming.zendesk.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Zly%2FNHe1EFYVDDZH1mM6vOFF8Iju2vyoFuhTJg8JRg8%3D&reserved=0>

  *   Change the text ”Accept privacy policy” to “You can read how we process your personal data here.” and embed this link to the new text https://www.eposaudio.com/en/dk/legal/privacy-notice<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YUL4RaNv%2FaxqyE4ONx7JpVPm%2BFyOX7ZFRwYvGqTrqOM%3D&reserved=0>

So it should look something like this. -> You can read how we process your personal data here.<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YUL4RaNv%2FaxqyE4ONx7JpVPm%2BFyOX7ZFRwYvGqTrqOM%3D&reserved=0>

  *   Remove the tick box and the *.

Please let me know, if you have any questions.

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=ezAu99DDYspCUhQ8xllma8ILcVQQLI7CerUFHpqXvpA%3D&reserved=0>
eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C88355e6614e0434df06e08da01163c61%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637823492264624938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=qt2WqNsvwrynjqdorLLOkfeHao6q8tr%2BgajnJA0ijl8%3D&reserved=0> · Follow us here
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