Subject: English Language Test - MUHAMMED SAEED MARATHUMPALLI
From: MUHAMMED SAEED MARATHUMPALLI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Mar 2022 22:56:48 -0500

| | Foreign Language Screening Test

Name | MUHAMMED SAEED MARATHUMPALLI    /  (+91) 8907741985    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/mam

#Unable to find your location

We tried to reach at your location to drop yours ordered handbag from our online store, unfortunately our delivery boy is unable to find your location and contact you. Kindly set and check your delivery location again and call on 9XXXXXXXXX to pick your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul

Your complaint will take action soon, our team will reach you within one week, so kindly let them to know the mistake. In order to returning and replacing policy we will check the product and pass for new one.

Team Homebox

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