Subject: Tech Support Candidate - Anuj Tiwari
From: Anuj Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Mar 2022 06:36:40 -0500

| | Tech Support Test

Name | Anuj Tiwari
E-mail | [email-masked]
Phone Number | (0) 9997709856
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | UNNAO
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Chauhan Automobiles | Workshop manager | Currently working | 16000
Previous Employer 1 | Parnav vikas india private limited | Junior engineer | March 2020 | 12500
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

While opening the website it depends on the kind of error we are getting ,if its realated to the internet i will check if the computer is connected to wifi or internet if its connected then i will check if I am getting issues with the particular website or others as well if the issue is just with a website i will check again if its typed correctly and the page is not under restricted websites apart from that will try to open it in incognito mode and see if it works if it does bot work and all other websites are working then it must be an issue with server and will wait to check back later ,
If the issue is with all the websites as well then we need to check internet settings if TSL and other security features are on default mode not changed to block websites .These are the basic things i will try and check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) first Turn on power of bluetooth speaker
2)  Open bluetooth option in mobile phone
3) search bluetooth device
4) As  phone's bluetooth search bluetooth speaker with some name
5) click on connect option in phone
6) click "ok" on pairing option ,hence our bluetooth speaker is ready to use

What according to you makes you a good candidate for customer service or technical support job? | I have problem solving skills and  i make every possible effort to solve problems  with efficient and easier way
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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