Subject: Tech Support Candidate - Madamshetty anilkumar
From: Madamshetty anilkumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Mar 2022 03:47:47 -0500

| | Tech Support Test

Name | Madamshetty anilkumar
E-mail | [email-masked]
Phone Number | (+91) 8555953796
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | rmsi | gis engineering | 12/03/2022 | 18200
Previous Employer 1 | iic technology | 2d gis | 4/05/2021 | 12000
Previous Employer 2 | sumadhura acropolis | site engineering | 2/02/2019 |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)REFRESH THE PAGE
2)MAKE SURE JAVASCRIPT IS ENABLED
3)MAKE SURE COOKIES ENABLED
4)CLEAR YOUR CACHE AND COOKIES
5)MAKE SURE YOUR WEB BROWSER IS UP TO DATE
6)RESTART YOUR WEB BROWSER
7)TRY A DIFFERENT WEB BROWSER

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)SWIPE DOWN FROM THE TOP OF THE SCREEN
2)TOUCH AND HOLD BLUETOOTH
3)TAP PAIR NEW DEVICE IF YOU DON'T FIND PAIR NEW DEVICE, CHECK UNDER "AVAILABLE DEVICES" OR TAP MORE . REFRESH.
4)TAPE THE NAME OF THE BLUETOOTH DEVICE YOU WANT TO PAIR WITH YOUR DEVICE
5)FOLLOW ANY ON SCREEN INSTRUCTIONS.

What according to you makes you a good candidate for customer service or technical support job? | CUSTOMER SERVICE REPRESENTATIVES ARE THE FIRST POINT OF CONTACH FOR YOUR CUSTOMERS,ACTING AS THE FACE OF YOUR COMPANY AND DRIVING LOYALITY,RETENTION AND ACQUISITION.ASK THE CRITICAL QUESTION TO GAUGE A CANDIDATE'S COMMITMENT TO THE ROLE AND GAIN INSIGHTS ABOUT THEIR CUSTOMER SERVICE PHILOSOPHY.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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