Subject: Tech Support Candidate - Tirthpal Verma
From: Tirthpal Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Mar 2022 03:24:40 -0500

| | Tech Support Test

Name | Tirthpal Verma
E-mail | [email-masked]
Phone Number | (91) 9131349773
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pune , Maharastra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

In This situation ,

first i check the internet connection if the internet is working properly than restart the browser and than after that i do below steps:

1. Sometimes when we load a site, things just don't work ,first thing i try is simply reloading the page.

2. if this thing is not work so after that i clear cache and cookies.

3. If i am using a very old version of web browser then update my web browser to latest version.

4.if the above steps are not working than i will check Unblock the Blocked Websites in the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn Bluetooth on in both devices than
1: Pair a Bluetooth accessory
2: Connect

What according to you makes you a good candidate for customer service or technical support job? | i give Attention to the details and high concentration. and i have a logical mind and must be willing to learn continuously
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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