Subject: Join us for Conversations with the Community: Zeus Kerravala Discusses the Great Resignation and Agent Engagement
From: Peri McDonald <[email-masked]>
To: [email-masked]
Date: Thu, 3 Mar 2022 11:30:36 -0600 (CST)

Hi there, 

Please join us on Thursday, March 10, 2022, at 10:00 a.m. PST for a new Talkdesk webinar series titled: Conversations with the Community <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGC784VVxB6GdBWdD1s2tMzLyKAMWRySc6Yxx2cULndQUlIhjQrWwhbcudEXW5roZUBxc2y_DU=>. 

Conversations in the Talkdesk Community make it clear that agent engagement is top of mind. With the addition of ‘the great resignation’ of the last six months contact centers are also facing challenges retaining talent. I am thrilled to have our friend, Zeus Kerravala, Founder and Principal Analyst at ZK Research, join me to share his insights on the great resignation and the opportunities it creates for contact centers.

During this Talkdesk Community exclusive conversation, Zeus will discuss strategies for finding new talent while retaining existing agents, and how this new paradigm can transform 
your contact center.

Register and attend <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGC784VVxB6GdBWdD1s2tMzLyKAMWRySc6Yxx2cULndQUlIhjQrWwhbcudEXW5roZUBxc2y_DU=> this session and receive a $25 meal gift card to enjoy whenever the need to snack strikes. And, one attendee who submits a question live will be randomly selected to win a pair of Oculus Quest 2 headsets - one for you and one to give to an amazing agent!!
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I’m looking forward to seeing you on the 10th. Remember, this webinar is for Talkdesk Community members only. If you’re not already a member, please contact your CSM or [email-masked] <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGC784VVwCvzchuFd7w7kw1EEmuDFChLACXD5VsrZUiNdhxL5pfcxZclzWs7Z8J_PfxJY49E6k=> for access. And be sure to follow Zeus on Twitter <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGC784VV8KxKuW83E9tmKL4j6x0oeQkX9l2l38JnUUgk37x3NMLfw94bPfKeb7JNPSGWcWMpCA=> and LinkedIn <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGC784VV_EpVm6_KExEle_-h0Z44Xmsn97ITePX5386NWbVzvlnzXk0e6E9KB0aQtKSJVk6Sv8=>.

Peri McDonald
Vice President, Customer and Partner Marketing 
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