Subject: Re: Update to KB contact forms
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Date: Thu, 3 Mar 2022 06:59:10 -0700 (MST)

Hello Heta, 

Sure, will do that but before changing we need translation for this line " You can read how we process your personal data here:" in below mentioned languages. 

    * French (Will ask Ismael) 
    * German (Will ask Sebastian) 
    * Japanese 
    * Spanish 
    * Portuguese (Brazil) 
    * Chinese (Simplified) (Will ask Josie) 
    * Korean 
    * Arabic 
    * Russian 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Thursday, March 3, 2022 7:24:42 PM 
Subject: RE: Update to KB contact forms 

Hi Ashish, 

Thank you for looking into this. 

We don’t need the consent (no tick box), could we just add it like this: 

You can read how we process your personal data here: [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=OfUG4s2EYNDNdx8V5GqqWOIz9Iu9FzmadV8gDRT%2BZFY%3D&reserved=0 | 
https://www.eposaudio.com/en/dk/legal/privacy-notice ] 

	

Venlig hilsen / Best regards 

Heta Nyrhinen (HNYR) 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw ] 

[ https://www.eposaudio.com/ | eposaudio.com ] · Follow us here 	

[ https://www.facebook.com/eposenterprise ] [ https://twitter.com/eposaudio ] [ https://www.linkedin.com/company/eposaudio ] [ https://www.instagram.com/eposaudio/ ] [ https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA ] 

From: Ashish Dabral <[email-masked]> 
Sent: 3. marts 2022 14:50 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: Re: Update to KB contact forms 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hello Heta, 

Hyperlinks are not supported in Zendesk ticket forms. Can we do like the below snapshot? 

Regards, 
Ashish Dabral 

From: "hnyr" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 3, 2022 6:33:35 PM 
Subject: Update to KB contact forms 

Hi Ashish, 

Could you please do the updates described below in both the Enterprise and Gaming contact webforms: 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Feposaudio.zendesk.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=1qXY2jRl0OYcxf%2FIqi%2BqKIrNorIa6DqVtGPlQaHf0MM%3D&reserved=0 | https://eposaudio.zendesk.com/hc/en-us/requests/new ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Feposaudio-gaming.zendesk.com%2Fhc%2Fen-us%2Frequests%2Fnew&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=GwRQ3mHoZw7wcnVWI%2B1h1ytCcVVoikeRcVo9AhCMdpg%3D&reserved=0 | https://eposaudio-gaming.zendesk.com/hc/en-us/requests/new ] 

    * Change the text ”Accept privacy policy” to “You can read how we process your personal data here.” and embed this link to the new text [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=OfUG4s2EYNDNdx8V5GqqWOIz9Iu9FzmadV8gDRT%2BZFY%3D&reserved=0 | 
https://www.eposaudio.com/en/dk/legal/privacy-notice ] 

So it should look something like this. -> [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Flegal%2Fprivacy-notice&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=OfUG4s2EYNDNdx8V5GqqWOIz9Iu9FzmadV8gDRT%2BZFY%3D&reserved=0 | 
You can read how we process your personal data here. ] 

    * Remove the tick box and the *. 

Please let me know, if you have any questions. 

	

Venlig hilsen / Best regards 

Heta Nyrhinen (HNYR) 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=iucNi044OKiDr1k2hrHeejxUxljpLv0fA%2FGOSmLgh9Q%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=xjP8bNGFFf101J8pLQgk5JYcsvzoZAgEPfPgdWFYYQo%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=OWHnbIcLnfi1Zu9cWOA8yHWHv41QdiFhKBjsVg3fGs4%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=2G8dhg4M%2FO8lG3wuOdd9bkEIPC17L%2BLPY6NnWUIizW8%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=fGw3WpqQtx5rvEmuaYH9K6I5UnqT6Was0s66E5C6deA%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=xM%2FG4F0bPEbIoAsDNMr7oFeT%2B1iUG%2FYOnQ1N3XwdoaU%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7C52463ec77c8b4716a2b508d9fd1ca911%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637819121812563635%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=fJws6EYelSN4kz0dK9nSpict4pSAAM3g6khGB1pV57I%3D&reserved=0 ]