Subject: COLO chat audits
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Shagufa Anam <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 3 Mar 2022 06:13:45 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Colo: 

Chat ID: R8U4VMN0YJ (Harsh): Chat was closed as there was no response/query from customer. 

Chat ID: R8V4PO1SZH (Harsh): Chat was closed as there was no response/query from customer. 

Chat ID: R8Y5J1NWWH (Harsh): Query asked by customer was out of scope for the process.Response was appropriate 

Chat ID: R8Z5RAZCQB (Harsh): Incomplete chat, customer left the chat after initial response. 

Chat ID: R8255OLGX2 (Harsh): Incomplete chat, the customer left the chat after his initial response/query. 

Thanks and Regards 
Amit