Subject: RE: Warranty Policy - Japan
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: "Sara Aknooni (SRAK)" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Tue, 1 Mar 2022 08:47:46 +0000

Hi Sara,

The same policy of other APAC countries.

Venlig hilsen / Best regards
Josephine Veena Dorairaj
Technical Support Specialist, Global Support and Services
+45 21684511
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<http://www.eposaudio.com/b20>
eposaudio.com<https://www.eposaudio.com/> * Follow us here
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From: Sara Aknooni (SRAK) <[email-masked]>
Sent: 1. marts 2022 09:19
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: RE: Warranty Policy - Japan

Hi Josephine,

Thank you,
The same policy of which country?

Best regards
Sara Aknooni (SRAK)
Team Manager Global Support, Global Support& Service
+45 4470 0124
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C3b7660b14da942dbaa4f08d9fb5c20bd%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637817195365133795%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Dt%2BPAPMmAa2TQA5xg9cxEbC03%2B6jHwWHbi3WEQOpyZo%3D&reserved=0>
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From: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 1, 2022 9:16 AM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>; Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Re: Warranty Policy - Japan

Hi Sara,

Warranty policy for Japan is not in our KB, I think Heta has to get confirmation from the Legal team to use the same policy for Japan.

Best Regards

Josephine

Venlig hilsen / Best regards

Josephine Veena Dorairaj
Technical Support Specialist, Global Support and Services
+45 21684511

EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

<https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eposaudio.com%2Fb20&data=04%7C01%7Cjvdo%40eposaudio.com%7C3b7660b14da942dbaa4f08d9fb5c20bd%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637817195365133795%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=kS8io1Cfk%2Fc5xg3mdsW1GxTHnU3J9GFVhlajKPfeSSQ%3D&reserved=0>
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________________________________
From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 1, 2022 8:40:17 AM
To: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>; Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: FW: Warranty Policy - Japan

Hi Josephine and Ashish,

Could you check this please?

Best regards

Sara Aknooni (SRAK)
Team Manager Global Support, Global Support& Service
+45 4470 0124

EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C3b7660b14da942dbaa4f08d9fb5c20bd%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637817195365290010%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aLCXHboOAHXCX5bZmunUsr2f%2FH1SXnAC8a%2FUz%2BpK%2BxU%3D&reserved=0>

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From: Alessandro Nolli (AENL) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 1, 2022 8:33 AM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Subject: Warranty Policy - Japan

Hi Sara, Heta,

I was checking the EPOS website to find the Warranty Policy for Japan, but I couldn't find it anywhere.

Can you please help me find it?

Thanks,

Venlig hilsen / Best regards

Alessandro Nolli (AENL)
Business Manager, Enterprise Solutions, Global Sales
+4541499605

EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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