Subject: RE: Warranty Policy - Japan
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 1 Mar 2022 08:18:50 +0000

Hi Josephine,

Thank you,
The same policy of which country?

Best regards
Sara Aknooni (SRAK)
Team Manager Global Support, Global Support& Service
+45 4470 0124
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://www.eposaudio.com/>
eposaudio.com<https://www.eposaudio.com/> * Follow us here
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From: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Sent: Tuesday, March 1, 2022 9:16 AM
To: Sara Aknooni (SRAK) <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: Re: Warranty Policy - Japan

Hi Sara,

Warranty policy for Japan is not in our KB, I think Heta has to get confirmation from the Legal team to use the same policy for Japan.

Best Regards

Josephine

Venlig hilsen / Best regards

Josephine Veena Dorairaj
Technical Support Specialist, Global Support and Services
+45 21684511

EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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________________________________
From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 1, 2022 8:40:17 AM
To: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>; Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: FW: Warranty Policy - Japan

Hi Josephine and Ashish,

Could you check this please?

Best regards

Sara Aknooni (SRAK)
Team Manager Global Support, Global Support& Service
+45 4470 0124

EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Csrak%40eposaudio.com%7Cee4de44db1b94bb3d79808d9fb5bc369%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637817193808404604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=p8Ps3RO0qNFQgHBuh1BlWJtFFjl4VTXQ4%2BvrXKw83qU%3D&reserved=0>

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From: Alessandro Nolli (AENL) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 1, 2022 8:33 AM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Subject: Warranty Policy - Japan

Hi Sara, Heta,

I was checking the EPOS website to find the Warranty Policy for Japan, but I couldn't find it anywhere.

Can you please help me find it?

Thanks,

Venlig hilsen / Best regards

Alessandro Nolli (AENL)
Business Manager, Enterprise Solutions, Global Sales
+4541499605

EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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