Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Shagufa Anam <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 28 Feb 2022 02:37:03 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R7LV7RGLUF ( Jason ): Incomplete chat, no response from the customer after the initial response and then he left the chat. 

Chat ID: R7ZYL4FYAN (Shagufa ): Incomplete chat, no response from the customer after the initial response and then customer left the chat. 

Chat ID: R77ZCFGKKX (Harsh ): Heraklion is a city in Greece. Please google the location and/or check the website :https://jaywaytravel.com/ as per customer's request to find out and check locations that customer is looking/planning to visit so that it would be easier to handle the chat. Incomplete chat, customer left the chat after a few responses and did not answered lead generation questions. 

No missed/abandoned chats 

Thanks and Regards 
Amit