Subject: Tech Support Candidate - Mohd furquan Ansari
From: Mohd furquan Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Feb 2022 12:16:20 -0500

| | Tech Support Test

Name | Mohd furquan Ansari
E-mail | [email-masked]
Phone Number | (110048) 7238862550
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Interlink system info pvt ltd | Costumer support | | 24000
Previous Employer 1 | Vansh technology | Desktop support | | 12000
Previous Employer 2 | Mulakatul alhasoob | Computer engineer | | 40000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will check it may be block due to firewall so try to connect with different network it can be hotspot.and in second step will check to open in other browser. I will also check by command tracert ndtv.com.after that reset browser history and run command ipconfig /flushdns. It should be work.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open the bluetooth in mobile and switch on speaker and set mode bluetooth after that search speaker device in bluetooth then connect it.
What according to you makes you a good candidate for customer service or technical support job? | According to me I have good experience in it field in all type of os and devices so these thing makes me good canditate for costumer support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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