Subject: Tech Support Candidate - Anand kumar Yadav
From: Anand kumar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Feb 2022 22:14:44 -0500

| | Tech Support Test

Name | Anand kumar Yadav
E-mail | [email-masked]
Phone Number | (276141) 7398961066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Azamgarh (u.p.)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First clear the cache
Click on clear data
Then again open the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Start the speaker and set it to its Bluetooth mode and open your phone Bluetooth and search the nearby device it will show the specific name of speaker click on that let it pair with the device once it's pair
You are ready to use that

What according to you makes you a good candidate for customer service or technical support job?

As per my view candidate must have good communication skills and ready to adapt in any environment
You should have effective and efficient in that part

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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