Subject: Tech Support Candidate - Sarthak Wadhani
From: Sarthak Wadhani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Feb 2022 00:24:42 -0500

| | Tech Support Test

Name | Sarthak Wadhani
E-mail | [email-masked]
Phone Number | (+91) 8860068299
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Data is good | Devops content creator | 28 feb | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check for the Internet connection.

2. I will re-connect.

3. I will again plug in the wires and restart the wifi.

4. In the last will call and discuss with the internet Provider.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. first we need to turn on the speaker and then turn on the Bluetooth of our mobile phone.

2. next we need to search for devices using the mobile and click on connect and in the end we need to click on pair and it's done we are connected.

What according to you makes you a good candidate for customer service or technical support job?

1. I have patience and I am a good listener.

2. I know how to deal with and discuss issues with people.

3. I think I am also good at giving advice and providing solutions to the people.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |