Subject: Tech Support Candidate - Sahil Ahuja
From: Sahil Ahuja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Feb 2022 12:11:06 -0500

| | Tech Support Test

Name | Sahil Ahuja
E-mail | [email-masked]
Phone Number | (91) 7982027880
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Mainly coding languages C, C++ , python, sql

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Global logic | Data analyst | Current | 18,000 per month
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Click on padlock icon in the address bar to see that whether chrome has blocked some part of pages that are not secured,
Clear all the cookies and cache from the drop down and try opening that again.
If that does not work try opening that in another browser, Either connection was interrupted or it has been timed out.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode,
Switch on bluetooth of mobile phone,
Tap on speaker name on your phone,
Wait on phone to connect and enjoy playing music.

What according to you makes you a good candidate for customer service or technical support job? | I'm a good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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