Subject: Tech Support Candidate - Roshan Gavte Roshan
From: Roshan Gavte Roshan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Feb 2022 00:54:55 -0500

| | Tech Support Test

Name | Roshan Gavte Roshan
E-mail | [email-masked]
Phone Number | (91) 8668514737
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Malegaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Perpetuuity technosoft pvt Ltd | Technical support Engineer | 30 july | 17300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1st restart my device then 2nd check make sure the internet works properly then 3rd check if the website is down for everybody or only for me
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes...
What according to you makes you a good candidate for customer service or technical support job? | Yes I'm a good learner so customer satisfaction is important for me
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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