Subject: Tech Support Candidate - Amitkant dubey
From: Amitkant dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Feb 2022 00:30:59 -0500

| | Tech Support Test

Name | Amitkant dubey
E-mail | [email-masked]
Phone Number | (+91) 963916424
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
outlook,compliance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL TECHNOLOGIES | TECHNICAL SUPPORT ENGINEER | 15FEB. | 14600
Previous Employer 1 | ENERGY AND FIRE | TECHNICAL SUPPORT ENGINEER | 23 NOV. | 14500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check internet connection.
2. Check proxy option.
3.Open GP option then click on administrator then click on window then click internet explorer then click security jone then add the th URL fie which you can wants to acces

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. click on power on button of speaker.
2. on the bluetooth in your mobile.
3. click on search option.
4. sectect the speaker which you want to connect.

What according to you makes you a good candidate for customer service or technical support job? | Tell him when he wll joine this job his  technical skils wiil improve
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |