Subject: Tech Support Candidate - Satyender Kumar Gautam Satyender
From: Satyender Kumar Gautam Satyender <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Feb 2022 02:55:28 -0500

| | Tech Support Test

Name | Satyender Kumar Gautam Satyender
E-mail | [email-masked]
Phone Number | (+91) 9760225597
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | sector 15 noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | weebo networks | l1 network eng | 30 of march | 28300
Previous Employer 1 | ani broadband | l1 technical support | August 23 | 13000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

No matter how many cute characters that browsers plaster over their error pages, a web page going down is still a source of frustration. If you're trying to visit your favorite site only to be greeted by "This site can't be reached," "The connection has timed out," or the ever-cryptic 404 error, here are a few things to try.
1.Check Your Connection (and Other Sites)
2.Browse a Cached Version of the Page
3.Disable Add-Ons and Other Interfering Software
4.Check Another Browser or Incognito Window
5.Try Another Device
5.check DNS
6.try VPN
7.Take nslookp

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.
Make sure Bluetooth is turned on.
2.Touch and hold Bluetooth .
In the list of paired devices, tap a paired but unconnected device.
3.When your phone and the Bluetooth device are connected, the device shows as "Connected."

What according to you makes you a good candidate for customer service or technical support job? | Quick  response , i identified customer need & wants, keep always smiling , Attitude, given proper to the point  answer ,  always work positive  , time management ,flexible ,organize work
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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