Subject: Tech Support Candidate - Alok Kumar
From: Alok Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Feb 2022 01:02:18 -0500

| | Tech Support Test

Name | Alok Kumar
E-mail | [email-masked]
Phone Number | (0) 8279348528
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Now I an in Varanasi but I can relocate myself.
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | N/A | N/A
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I cut all tha apps which was running in my phone.(browsing aap too). After that with new ip address I search the website (www.ndtv.com).
After that there is 90% chance the error will not come, some time ram issue may be occurs that's we perform this small step.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | It is very simple first of all powering on the Bluetooth speaker activite Bluetooth mode and turn on mobile's bluetooth and paired with speaker.

What according to you makes you a good candidate for customer service or technical support job?

I am a fast learner.
I have potential to give my 100% efforts.
And I don't want to Stop myself, I am always seeking to improve my skills.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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