Subject: Doha Rent a Car Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Shagufa Anam <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 18 Feb 2022 06:27:41 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Doha Rent A Car : 

Chat ID: R7QDJR9WL6 (Harsh): Chat was handled well and all customer's queries and questions were answered in timely manner. 

Chat ID: R7VEUGVWNS (Jason): Incomplete chat,customer left the chat when lead generation questions were asked. For rental for a month or more lead generation needs to be done and forward the request via link, for less than 30 days, we can provide online website link to book rentals. 

Chat ID: R7IGXCU6WL (Jason): First thing we need to ask from customer would be for how many days is he looking to rent and would it be with or without a driver and then answer customer questions/queries accordingly. 

Chat ID: R71H6N4HSZ (Harsh ): Chat was handled perfectly well and he answered all customer's questions and queries however it seemed customer was not happy. 

Thanks and Regards, 
Amit