Subject: Tech Support Candidate - Ajeetpati Tripathi
From: Ajeetpati Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Feb 2022 04:07:16 -0500

| | Tech Support Test

Name | Ajeetpati Tripathi
E-mail | [email-masked]
Phone Number | (+91) 8840790416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | At present i live in my home town in Gorakhpur but i can relocate as company policy.
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | Na |
Previous Employer 1 | NA | Na | Na |
Previous Employer 2 | NA | Na | Na |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Frist of all i would like to check my data connection that i am properly connected to data Network .if the problem is solved the browser is open and if not then i would like to check the my system application is properly up to dated or not then i clear the cache and then open the browser.i think that problem is solved if not then i restart the computer.that steps i would take to fix that problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i open the blutooth speaker turn on and then in my mobile phone i go to the phone settings and go to the Bluetooth settings turn on then scan here i clear see that Bluetooth speaker name then click on it now it is pair on and now my device is connected to the Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | I'm graduate mechanical engineering student and in my college days we have learnt that many technical support like how to communicate with professional and any problem solving skills that make me a good technical advisor.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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