Subject: Tech Support Candidate - Prashant Gautam
From: Prashant Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Feb 2022 02:19:53 -0500

| | Tech Support Test

Name | Prashant Gautam
E-mail | [email-masked]
Phone Number | (+91) 8527762955
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shaheed memorial Vidya kendra | TGT mathematics | 31 August | 15,500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hello, Prashant this is side. I have been trying to open website www.ndtv.com on my Google Chrome few times but not able to do so. I have check my connection and other things but still not able to figure out the problem. I would be very helpful if you can explain how to handle this and open the website as soon as possible.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Start with long pressing the on/off switch on your speaker so it can visible to other device for pairing.

Turn on Bluetooth on your phone.

Find out the name of the device

Confirm to pair

Wait till it pair both the devices together.

There you go, your device is now connected with your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | Having technical knowledge, patience to deal and support customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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