Subject: Tech Support Candidate - Shashank Singh
From: Shashank Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Feb 2022 01:09:59 -0500

| | Tech Support Test

Name | Shashank Singh
E-mail | [email-masked]
Phone Number | (0) 8840012710
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check my internet or try to refresh  page
Or will check if the website server is down .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly on mobile Bluetooth then on speakers Bluetooth
Then in mobile Bluetooth search for speaker name then pair it and connect it.

What according to you makes you a good candidate for customer service or technical support job? | Knowledge about system and maintaining good   relations  with customer in order to solve there problems
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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