Subject: Tech Support Candidate - Monika Rathore
From: Monika Rathore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Feb 2022 08:38:26 -0500

| | Tech Support Test

Name | Monika Rathore
E-mail | [email-masked]
Phone Number | (91) 9318448109
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok nagar Delhi 110096
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. to make sure if internet is working on the computer.
2. Check the TCP/ip settings if DNS and other settings are correct.
3. Perform other troubleshooting based on the error message.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.turn on the Bluetooth of the Bluetooth speakers.
2.turn on the Bluetooth of the mobile.
3.search the device for Bluetooth speaker on mobile and connect.

What according to you makes you a good candidate for customer service or technical support job? | Who have good technical skills and good communication skills with positive attitude.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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