Subject: Tech Support Candidate - Ashish Rawat
From: Ashish Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Feb 2022 06:01:26 -0500

| | Tech Support Test

Name | Ashish Rawat
E-mail | [email-masked]
Phone Number | (+91) 9971862159
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Autocad (2d, 3d and solid work)

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tata motor low floor bus service | 10-7-2017 | 30 | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have open the website (www.ndtv.com) in my chrome browser for searching some news stuffs. But that website show an error of (error 404) related issue. Then for troubleshoot that problem or I can say (counter that problem) then I decided to cleared the browser data and then again to restart that browser and after that website is open properly in  my desktop.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Need to pen the bluetooth in mobile.
2. Open the bluetooth mode of bluetooth speaker.
3. pairing between them.
4. When bluetooth speaker is connect with mobile then I will sound like (bluetooth is connected).

What according to you makes you a good candidate for customer service or technical support job? | I m passionate about it and I want to start my career so it's a better company with have a good environment so where I can easily grow my self with good knowledge and skills. I have completed my engineering so for that I have a good problem solving skill that makes me good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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