Subject: Tech Support Candidate - Chirag Gill
From: Chirag Gill <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Feb 2022 01:14:50 -0500

| | Tech Support Test

Name | Chirag Gill
E-mail | [email-masked]
Phone Number | (+91) 9050110997
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rohtak haryana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Infosys | System engineer | 15 December 2021 | 28
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Refresh the page
2.check the java script
3.accept all the cookies
4.make sure browser is updated
5.switch to another browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen
2. Press the Bluetooth option and open it
3. Pair with the devices available on to it and search for your speaker name
4. Tap on to that for the connection

What according to you makes you a good candidate for customer service or technical support job? | Understanding the problem and try to give them the solution in an easy form
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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