Subject: Tech Support Candidate - Nisha Kumari Yadav Nisha
From: Nisha Kumari Yadav Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Feb 2022 00:26:13 -0500

| | Tech Support Test

Name | Nisha Kumari Yadav Nisha
E-mail | [email-masked]
Phone Number | (91) 6201360456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi nagar delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nil | | |
Previous Employer 1 | Nil | | |
Previous Employer 2 | Nil | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If i open a wedsite i find the error first i check what was exact problem then i find the solution.i fix the error by troubleshooting steps.
1.first i checked my internet connection is good or not.
2.check the web address is correct or not.
3.sometimes its not open because cookies are not working .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i need to switch on the speaker its a basic things then turn on the blutooth device and connect with the speaker with the speaker device name .
What according to you makes you a good candidate for customer service or technical support job? | According to me a good candidate who is resolved the problem of clients and deal with very calmly.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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