Subject: Tech Support Candidate - RAJAT VOHRA
From: RAJAT VOHRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Feb 2022 11:58:42 -0500

| | Tech Support Test

Name | RAJAT VOHRA
E-mail | [email-masked]
Phone Number | (110074) Chhattarpur
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chhattarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | British Council | Operation Executive | 31 Dec 21 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i will check my internet connection,either it is working properly or not .
Secondly will check the ethernet cable or Jack RJ-45 which is connected in router through cable.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch On the bluetooth mode in android & then search for the device which i want to connect then select that name of the device & press okay button it will take few moment to connect after that it will connect you can play the music or whatever you want to play.
What according to you makes you a good candidate for customer service or technical support job? | Way of talking should be proper polite & attractive & most important control on yourself.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |