Subject: Tech Support Candidate - MOHD AFZAL
From: MOHD AFZAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Feb 2022 10:59:24 -0500

| | Tech Support Test

Name | MOHD AFZAL
E-mail | [email-masked]
Phone Number | (91) 7409984665
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jasolla vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Firstly we should check the proper internet connection.
2.Determine the we host server which is blocking the IP address of ISP.
3.could the ISP is blocking the webhost server of the IP address.
4.then ,LAN/firewall is blocking the webhost server of IP address

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Firstly we should open the Bluetooth of the mobile phone
2.Then we need to open the Bluetooth of the speaker.
3.find the device name in the mobile phone and pair the Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | Technical support Job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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