Subject: COLO chat Audits
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Shagufa Anam <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 15 Feb 2022 05:50:59 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Colo: 

Chat ID: R7GCQ9YNUT (Shagufa): The customer left the chat as his question/query was not related to Colocation services we provide. 

Chat ID: R7DBLKDH2F (Harsh): Chat was handled absolutely well and the response were to the point. 

Chat ID: R76AHKMRV3 (Shagufa): The customer left the chat and he/she did not had any specific query/question related to Colocation services which we provide. 

Chat ID: R75AMF6PM8 (Shagufa): Incomplete chat, Customer left the chat when he/she was asked about configuration for the dedicated server query that was mentioned about. 

Chat ID: R75AFEZFB9 (Shagufa): Incomplete chat, the customer left the chat after asking a general question that was not related to services that we provide. 

Thanks and Regards 
Amit