Subject: Tech Support Candidate - Mohit Mohit
From: Mohit Mohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Feb 2022 02:08:07 -0500

| | Tech Support Test

Name | Mohit Mohit
E-mail | [email-masked]
Phone Number | (152107) 9646902284
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Inknowtech pvt ltd | Network support Engineer | 3 March | 13652
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i check the Internet connectivity if still not worked then i clear the browser history & restart the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Need to enable blutooth option
2 Then pair with Bluetooth speaker
3 When paired speaker will connect with phone

What according to you makes you a good candidate for customer service or technical support job? | First need to Listen customer concern & provide Timely support to the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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