Subject: HFL Call report 12th and 13th Feb
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Mon, 14 Feb 2022 05:10:43 -0700 (MST)

Hi Ma'am, 

Here is the call report for 12th and 13th Feb 

Date time 	Abandoned Calls 	Duration 	Remarks 
12-Feb-2022 11:26 	14372231123 	00:00:03 	Shagufa was available, no call back 
12-Feb-2022 20:17 	17147153673 	00:00:15 	Harsh was on call, Call back done 
12-Feb-2022 23:56 	12105442087 	00:01:09 	Harsh was available, Call back done 
13-Feb-2022 03:23 	18476244828 	00:01:09 	Harsh was available, no call back 
	Total Abandoned Calls 	4 	

Agent Name 	Picked Up calls 	Total Call Duration 	
Harsh 	20 	01:12:42 	
Shagufa 	1 	00:04:05 	
Total Picked Up calls 	21 	02:14:48 	

Regards, 
Ashish Dabral