Subject: Tech Support Candidate - MD NAUSHAD ANSARI
From: MD NAUSHAD ANSARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Feb 2022 01:28:15 -0500

| | Tech Support Test

Name | MD NAUSHAD ANSARI
E-mail | [email-masked]
Phone Number | (+91) 7903889015
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | dhanbad jharkhand
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Teleperformance Global Services Pvt | Technical Support Depertment | 23/10/2021 | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Ans:1.First, let's figure out where the problem is
2.The problem only happens with certain
websites
3.Try clearing Firefox's cookies and cache
4.The website loads but doesn't work
properly
5.The problem only happens on a secure
(https) website
6.The problem only happens in Firefox
7.The problem happens in all web browsers
Other, less common problems
And accordingly check all above possibilities, and fixed it that problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1: power on bluetooth  speaker.
step2: activate a bluetooth option whichis in ur
phone.
step3: search bluetooth seaker link in ur phone
bluetooth search bar.
step4: if u got the link then connect that and ur
bluethooth speaker with ur phone.

What according to you makes you a good candidate for customer service or technical support job? | Because i have a good knowledge about technical, and already worked about it, i'm enthusiastic personality,and totaly focused about my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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