Subject: Tech Support Candidate - Koshi Pal
From: Koshi Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Feb 2022 00:39:25 -0500

| | Tech Support Test

Name | Koshi Pal
E-mail | [email-masked]
Phone Number | (110092) 9958711484
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mandawali fazalpur delhi 110092
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Image InfoSystems Pvt.Ltd | Software support | Nov 2020 | 26000
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | open chrome browser type www.ndtv.com next search
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open mobile phone Bluetooth setting search speaker name
What according to you makes you a good candidate for customer service or technical support job? | Because we provide customer support
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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