Subject: Tech Support Candidate - Satyam Singh
From: Satyam Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Feb 2022 07:04:08 -0500

| | Tech Support Test

Name | Satyam Singh
E-mail | [email-masked]
Phone Number | (91) 7905334845
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Globtier infotech Pvt Ltd | Application support | 5 jan | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Open your browser. In the address bar at the top, type in , then push Enter or Return.

2. Make sure search results load properly.

3.If searching doesn't work, then there's reason to believe that you're not connected to the Internet. Fix the connection issue before proceeding. Or any other privacy

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all open bluetooth of both sides. And pairing the device . And then connect.

What according to you makes you a good candidate for customer service or technical support job?

As iam professional of technical support and I have also done BCA (Bachelor of computer application).

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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