Subject: Re: Manpower
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Thu, 10 Feb 2022 09:08:30 -0700 (MST)

Hello Sir, 

Here is the report on the requested format. We are not able to generate the Whatsapp report as Freshchat doesn't support the format. 

Platform 	9am to 1pm 	1pm to 5pm 	5pm to 9pm 	9pm to 1am 	1am to 5am 	5am to 9am 
What’s app 						
Emails 	216 	250 	264 	279 	155 	75 
Facebook 	7 	11 	21 	26 	11 	4 

Regards, 
Ashish Dabral 

From: "saurabh" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Thursday, February 10, 2022 8:08:34 PM 
Subject: Fwd: Manpower 

Regards, 

Saurabh Dadu 
LiveSalesman 

Begin forwarded message: 

From: Yahia Taha <[email-masked]> 
Date: 10 February 2022 at 8:07:36 PM IST 
To: Saurabh Dadu <[email-masked]> 
Cc: Hasan Razakhan <[email-masked]>, Muralidharan Gunjur <[email-masked]>, Anand Raju <[email-masked]> 
Subject: RE: Manpower 

BQ_BEGIN

Dear Saurabh, 

Please share volume intervals statistics for the different platforms for the month of Jan as an example to check and discuss regarding below request. 

	

Platform 	

9 am to 1pm 	

1pm to 5 pm 	

5 pm to 9 pm 	

9 pm to 1 am 	

1 am to 5 am 	

5 am to 9 am 

What’s app 	

	

	

	

Emails 	

	

	

	

Facebook 	

	

	

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Saurabh Dadu <[email-masked]> 
Sent: Thursday, February 10, 2022 2:21 PM 
To: Yahia Taha <[email-masked]> 
Subject: Manpower 

External email sender, please take precaution. 

Dear Yahia, 

I hope you are doing well. We are currently short staffed given the current volumes we are getting. 

For this volume (data attached) we need 9 agents daily for handing inbound contacts + 2 TL/support + 2 for Back-office = 14 Agents daily, since we work 7 days a week we need 20 people to cover this schedule. 

Please let me know your availability to get on a call to discuss this. 

Saurabh Dadu 

LiveSalesman 

India: +91 120 4332621 x 17 

US: 1 240 949 2437 

Cell: +91 9810175203 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 

BQ_END