Subject: Tech Support Candidate - Chandrakant Dwivedi
From: Chandrakant Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Feb 2022 09:57:24 -0500

| | Tech Support Test

Name | Chandrakant Dwivedi
E-mail | [email-masked]
Phone Number | (+91) 8851872839
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwaka , New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | KEMTECH INTERNATIONAL PRIVATE LIMITED | SALES ENGINEER | 10/02/22 | 18500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are the necessary steps that can be used for open website :-
Option 1:- https//www.ndtv.com
Option 2:- Use VPN
Option 3:- Try with another Browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1- POWER ON SPEAKER
STEP2- Turn ON Bluetooth of smartphone
Step 3 - Simply Click on  Scan New Device or Like similar option.
Step 4:- Click for Pair Device.
Now, phone has been connect with speaker

What according to you makes you a good candidate for customer service or technical support job? | I am mechanical Engineer and currently I have job experience  in technical field that is why I must say that i have some technical skills that is why i can Give technical solutions to customer and able to solve customer's query.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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