Subject: HFL Call report - 9th FEb
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Thu, 10 Feb 2022 03:47:12 -0700 (MST)

Hi Ma'am, 

Here is the call report for Yesterday. 

Abandoned Calls 	Duration 	Call back done? 	Remarks 
12525648215 	00:00:03 	No 	
17868778431 	00:00:15 	Yes 	Customer called again and spoke with Harsh 
14088070497 	00:00:08 	Yes 	Harsh called back. However, customer did not pickup 
Total Abandoned Calls 	3 		

Agent Name 	Picked Up calls 	Total Call Duration 	
Amit 	1 	0:27:52 	
Harsh 	23 	1:11:16 	
Jason 	15 	1:05:45 	
Shagufa 	4 	0:15:49 	
Total Picked Up calls 	43 	3:00:42 	

Regards, 
Ashish Dabral