Subject: Tech Support Candidate - SANTOSH PASWAN
From: SANTOSH PASWAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Feb 2022 04:06:58 -0500

| | Tech Support Test

Name | SANTOSH PASWAN
E-mail | [email-masked]
Phone Number | (+91) 8010757557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar - Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IEEMA | IT Support | NA | 20000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | check network connectivity, Firewall connection, Server Down,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On Both Bluetooth device option and choose the Bluetooth speaker name showing on mobile screen then connect.
What according to you makes you a good candidate for customer service or technical support job? | should be soft spoken and  good listen problem solve and solve the problem
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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