Subject: Tech Support Candidate - Ameer ulla Khan Ameer
From: Ameer ulla Khan Ameer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Feb 2022 01:44:26 -0500

| | Tech Support Test

Name | Ameer ulla Khan Ameer
E-mail | [email-masked]
Phone Number | (91) 9755879377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NSEIT | System admin | |
Previous Employer 1 | Vayam info | System admin | |
Previous Employer 2 | Pricision | Senior systems Engineer | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check network .and proxy . certificate

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 on the speeker
2 on bluetooth
3 sarch Bluetooth on my mobile
4 pair both divice
5 now connected speaker to mobile

What according to you makes you a good candidate for customer service or technical support job?

Quick understand customer issue and provide solutions

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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