Subject: Doha Rent a Car Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Shagufa Anam <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 8 Feb 2022 05:55:56 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Doha: 

Chat ID: R6GX585S4B (Shagufa): Chat was handled well and as per the process guidelines and expectations, answered all customer's queries and questions promptly. 

Chat ID: R6VVKSHAWX (Shagufa): Customer left the chat before providing lead generation details and all his queries were answered. 

Chat ID: R66TQIPX5Q (Shagufa): Incomplete chat, customer left the chat when he was asked about rental related questions to help him. 

Chat ID: R6KP40BG9L (Jason ): Incomplete chat, customer left the chat when he was asked about lead generation details for help. 

Chat ID: R6VVFR140T ( Shagufa ): Chat was handled well and all customer's queries/questions were answered promptly and it was to the point as well. 

Thanks and Regards, 
Amit