Subject: Tech Support Candidate - DEEPAK THAKUR
From: DEEPAK THAKUR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Feb 2022 05:25:27 -0500

| | Tech Support Test

Name | DEEPAK THAKUR
E-mail | [email-masked]
Phone Number | (+91) 7563813767
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
Speakers & Audio
Office365

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computers pvt. ltd. | Technical support engineer L! | 5/3/2022 | 16300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i have to check other websites like google.com is working or not.
If working it means the problem is only with that particular website(www.ndtv.com) then i have to use another browser to check is that website working or not.
Secondly i have to check whether internet working or not.
Third i have to check is that website is  working in other systems or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Scroll down from the top of the screen.
Second Tap Bluetooth icon to turn on also turn on Bluetooth speaker
Third Make sure Bluetooth is turned on.
Forth Touch and hold Bluetooth .
Fifth Search for devices
In the list of paired devices, tap a paired but unconnected device.
When your phone and the Bluetooth device are connected, the device shows as Connected.

What according to you makes you a good candidate for customer service or technical support job? | My ticket resolving skill, and my behavior towards customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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