Subject: Re: Follow up and Book Appointment
From: Linda Townsend <[email-masked]>
To: Rona Galangi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, release <[email-masked]>, Ashish Dabral <[email-masked]>, Rebecca Dybala <[email-masked]>
Date: Wed, 2 Feb 2022 11:10:44 -0500

Thank you Rona! May I ask that we adjust the schedule on Wednesdays so that 2 people start at 8, rather than 1 starting at 10? Our call volume is highest on Wednesdays due to being closed on Tuesdays. Let me know if that will work. Thank you!

> On Feb 2, 2022, at 11:09 AM, Rona Galangi <[email-masked]> wrote:
> 
> Hi,
> 
> update with Denise Robbi-Arena, Jay called her and it was sorted.
> 
> Best,
> 
> Rona Galangi
> LiveSalesman
> 
> From: "Rona Galangi" <[email-masked]>
> To: "Release Concierge" <[email-masked]>
> Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "release" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Rebecca Dybala" <[email-masked]>
> Sent: Wednesday, February 2, 2022 11:42:36 PM
> Subject: Re: Follow up and Book Appointment
> 
> Hi,
> 
> We're having a high volume of calls as well. Jay and Hannah are answering phone calls too.
> 
> Also, Hannah called Stephanie and it was sorted.
> 
> Thanks,
> Rona
> 
> Rona Galangi
> LiveSalesman
> 
> From: "Release Concierge" <[email-masked]>
> To: "Deeksha Dadu" <[email-masked]>
> Cc: "Saurabh Dadu" <[email-masked]>, "Rona Galangi" <[email-masked]>, "release" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Rebecca Dybala" <[email-masked]>
> Sent: Wednesday, February 2, 2022 11:23:26 PM
> Subject: Re: Follow up and Book Appointment
> 
> As stated, we are being overwhelmed by calls. I want to be sure Rona and Jay are both answering calls as stated on the shared schedule. Thank you.
> 
> On Feb 2, 2022, at 10:15 AM, Release Concierge <[email-masked] <mailto:[email-masked]>> wrote:
> 
> Awesome thank you so much.
> 
> Could you also follow up with:
> Stephanie- 508 579 1461
> She wants to book a facial.
> 
> Are you getting calls today? We are getting a lot of calls to book appointments and just want to make sure you are receiving calls as well.
> 
> Thank you!!
> 
> On Wed, Feb 2, 2022 at 10:09 AM Deeksha Dadu <[email-masked] <mailto:[email-masked]>> wrote:
> Hi,
> 
> Sure, getting this done now. 
> 
> Regards,
> Deeksha 
> 
> 
> Sent from my iPhone
> 
> > On 2 Feb 2022, at 20:37, Release Concierge <[email-masked] <mailto:[email-masked]>> wrote:
> > 
> > 
> > Hello!
> > 
> > Would somebody be able to follow up with Denise Robbi-Arena? She is trying to book a spa day for her and her boyfriend using a gift card.
> > Her number is 508-523-4067
> > 
> > Please respond to let me know you are following up.
> > 
> > Thanks!
> > 
> > The Release Well-Being Team
> 
>